Payment Policy

Accepted Payment Methods

At UnderSimply, we provide secure and flexible payment options to ensure a smooth and convenient shopping experience.

We currently accept payments via Stripe and PayPal, which support the following methods:

Credit & Debit Cards

  • Visa

  • MasterCard

  • American Express

Digital Wallets

  • Apple Pay

  • Google Pay

  • PayPal

You may also choose to pay securely through your PayPal account, including payments made using your PayPal balance, linked bank account, or credit/debit card.

All prices are displayed and charged in US Dollars (USD) at checkout.

Payment Processing

  • Payment must be completed in full at the time of purchase.

  • Orders will not be processed or shipped until payment has been successfully received.

  • If a payment is declined or fails, the order will not be confirmed.

Pricing & Currency

  • All prices listed on UnderSimply are in USD.

  • Prices may change without prior notice.

  • Applicable taxes and shipping fees will be calculated and displayed at checkout.

Secure Payment Processing

We use SSL encryption and trusted payment gateways to protect your transactions.
Your credit card and payment information are never stored on our servers.

Refunds & Chargebacks

  • Refunds are handled in accordance with our Refund & Return Policy.

  • Unauthorized or fraudulent chargebacks will be actively disputed.

  • If you encounter any payment issues, please contact us first at
    support@undersimply.com so we can assist you promptly.

Fraud Prevention

UnderSimply reserves the right to cancel, hold, or verify any order suspected of fraud or unauthorized activity.
Additional identity verification may be required for high-value transactions.

Custom Support:

Phone number: +13058321113

Email: support@undersimply.com

Physical address: Bespoke Wood TTK LLC, 7901 4th St N, STE 300, St. Petersburg, FL 33702, USA

Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM PST (GMT-08:00)
Response Time: We aim to reply within 1 business day.